Orders are usually processed within 1-2 business days, with delivery taking approximately 3-5 business days. Please note that delivery times depend on the service level chosen at checkout and are managed by the carrier.

We ship all over Canada and the United States. If you're outside these regions and would like to place an order, send us an email—we’ll be happy to find a solution! Please note that we do not currently ship to PO boxes, parcel lockers, or APO, FPO, and DPO addresses. Thank you for your patience!

Yes, all our products are reusable and built to last. You can wash and reuse them as many times as you like. They are microwave-safe, dishwasher-friendly, and BPA-free, ensuring convenience and safety. Plus, our products are unbreakable, making them perfect for years of worry-free use.

We're sorry you're having trouble placing your order! Please reach out to us directly via email at info@specoware.com, and our team will be happy to assist you as soon as possible.

At this time, we do not offer refunds or returns. However, we’re happy to assist with exchanging your product for a different color or item within 30 days of purchase. The product must be in new, unused condition, and return shipping charges may apply. Feel free to reach out to us for assistance!